Return & Refund Policy

Return & Refund Policy

Last updated: January 1, 2025

We know that shopping online can sometimes come with surprises — and not always the good kind. At Vedic Roots, we do everything we can to make sure you love your order. But if something goes wrong, don’t worry — we’re here to make it right.


When Can You Return a Product?

We accept returns only in two cases:

  • The product arrives damaged due to shipping or handling.

  • You receive a product that is expired.

Please note:

  • Returns must be requested within 7 days of receiving your order.

  • After 7 days, we won’t be able to accept any returns or offer refunds.

How Refunds Work

Once we receive the product and verify the issue, we’ll process your refund within 5–7 business days. The refund will be issued to the original payment method you used.

We’re Here to Help ❤️

We truly care about your experience with Vedic Roots. If you have questions or just need a little help, don’t hesitate to reach out. Our support team is friendly, quick to respond, and happy to assist you.

Thank you for being a part of the Vedic Roots family — where natural wellness meets genuine care.

How to Request a Return

We’ve made returns simple. If you’d like to return something, just fill out our online Return Request Form (you can place the form link or button here).

Or, you can contact our support team directly:

  • 📞 Phone: 8882722527

  • 📧 Email: rootsofficial11@gmail.com / support@purpleleafstore.com

When reaching out, please share:

  • Your order number

  • A short description of the issue

  • Photos of the product (if possible) to help us verify